Legal
Terms & Conditions
Last updated: 28 September 2026
Scope
These terms govern the use of Airtodos, operated by KONUS in Austria. Airtodos helps hosts create apartment pages and guest guides containing stay information, personal recommendations and links to local places. The features available depend on your plan and the current release.
Your account and team
Keep your login credentials secure and give team members only the access they need. You must be authorised to manage the apartments and organisations you add. Contact us promptly if you suspect misuse of your account.
Your content
You retain your rights to the content you provide. You give us permission to store, process and display it as needed to operate your guide. Only upload photos, text and other material you are entitled to use. You are responsible for keeping your accommodation information accurate and for avoiding the publication of private guest information.
Plans and payment
Airtodos offers a free plan and paid plans (Pro and Business); what each includes and costs is shown on our pricing page and on your plan page before you buy. All prices include VAT. Paid plans are bought as a subscription through Stripe Checkout. Stripe (through its Link service) acts as the reseller and merchant of record for the payment: it processes the payment, calculates and collects VAT, and issues receipts and invoices. Stripe’s own purchase terms, shown at checkout, apply to the payment. The service itself is provided by KONUS under these terms. Only the owner of an organisation can buy or manage its plan; team members are never charged.
Term, renewal and cancellation
A subscription runs monthly or yearly, as chosen at checkout, and renews automatically for the same period until it is cancelled. You can cancel at any time in the billing portal on your plan page; the cancellation takes effect at the end of the period already paid, and the plan stays active until then. Periods already paid are not refunded pro rata, unless the law requires otherwise. If a renewal payment fails, Stripe retries it for a limited time and your plan stays active meanwhile; if the payment cannot be collected, the subscription ends and your account returns to the free plan.
Apartments, plan changes and downgrades
Pro covers one organisation and as many apartments as you buy; Business covers several organisations and includes five apartments, with further apartments priced by volume. You can change the number of apartments or switch between monthly and yearly billing, or between Pro and Business, in the billing portal; the difference is calculated pro rata for the current period. When a plan ends or shrinks, we delete nothing: your guides show what the free or smaller plan allows, and everything else stays in your dashboard, marked as beyond your plan, until you upgrade again or remove it yourself.
Price changes
We may change the prices of paid plans. A change applies to an existing subscription only from its next renewal after we have told the account owner by email at least two months in advance; you can cancel before the change takes effect. The Founding Host price is excepted as described below.
Founding Host offer
The Founding Host offer is open to the first 100 hosts we invite to it. A Founding Host pays €49 per year including VAT for Pro with the first apartment, and €30 per year for each further apartment. The price is guaranteed for as long as the yearly Pro subscription continues without interruption; it ends if the subscription is cancelled, lapses or is switched to monthly billing or to Business. Joining the notification list does not reserve a place. The guarantee covers Pro, not future products or separately priced services.
Direct inquiries and accommodation bookings
Airtodos is not the provider of the accommodation. An inquiry, including an email sent through a guide, is not a confirmed reservation. The host and guest agree availability, price, payment and cancellation terms directly. Airtodos does not currently process accommodation payments or synchronise booking calendars. We do not guarantee bookings, occupancy or savings on third-party fees.
Guest reviews and third-party information
Reviews reflect guests’ experiences; host recommendations reflect the host’s views. Place information and external links may be supplied by third parties and can become outdated. Check important details, safety conditions and availability with the host or business concerned.
Acceptable use
Do not publish unlawful, misleading, discriminatory or harassing content, infringe other people’s rights, misuse guest information, attempt unauthorised access or interfere with the service. We may restrict access or remove content where necessary to address abuse, security risks or legal obligations.
Availability and planned features
Maintenance, development or third-party outages may interrupt the service. Features marked as coming or planned are not currently part of the available functionality; no release date is promised unless expressly stated. Choose a subscription based on the functionality available at the time of purchase.
Liability and statutory rights
Our liability is governed by applicable law. Nothing in these terms excludes mandatory consumer protections or other rights that cannot lawfully be limited. If you buy as a consumer, you may have a statutory right to withdraw from the purchase; Stripe, as merchant of record, applies it under the purchase terms shown at checkout. These terms are governed by Austrian law, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods; as a consumer you keep the protection of the mandatory law of your country of residence.
Changes
We may update these terms as Airtodos develops. The version date is shown on this page. Material changes affecting an existing subscription will be communicated to the account owner by email in advance, subject to applicable law. For price changes, see “Price changes” above.
Data protection
Our Privacy Policy explains how we handle personal data. If you process guests’ personal data through Airtodos for your business, contact us about the applicable data-processing arrangements.
Contact
Questions about these terms? Email support@airtodos.com. Full operator details are in our Imprint.